Thursday, January 5, 2012

SEO trends to look for in 2012

Social
The Social Media has always played a role in SEO, but its influence on search engine page results is expected to increase in coming months. For a business, this means integrating social media into daily practices. Get “Likes” on Facebook. Go after “+1s” on Google. Stay active on Twitter and get those Retweets!  It also means creating content that people want to share, and that ties into the next SEO trend for 2012…

Quality
People don’t share cruddy content. Yes, everybody already knew that! But now the search engines are also “learning” to be more discerning. Their algorithms are being adjusted to place higher-quality content above sites that employ archaic or spam-my SEO techniques. This is good news for entrepreneurs…it means they can boost their results without having to learn complex SEO tactics.

Context
Search engines – Google in particular - now examine the context of keywords in your overall site. For example, let’s say you operate a site dedicated to donuts, and on this site, you feature one page about a different topic, like cosmetics. Google’s algorithm is getting savvy enough that it may skip over your donut site in favor of one that’s dedicated exclusively to cosmetics. It takes into account the content site-wide. The lesson is to be mindful of your site content and your message. Once you decide on your message, add the appropriate keywords across your site. Tie it all together in a way that makes sense.

Localization
It’s a big buzzword these days, and it gives SMBs like your clients a nice nudge above the competition! Localization’s taking over online marketing in general (check out some of the findings from the CMO Council to learn more), but it factors into SEO especially. Remember to use city- or neighborhood-centric keywords in blog posts, social updates and website content. Also advise your clients to make sure there’s a link to their site on Yelp and other business review sites.

Authority links
Okay, so links have always been valuable when it comes to SEO. But with all the emerging emphasis on context and content, people are beginning to realize how important outbound links are. We know inbound links are important to SEO – after all, that’s your traffic! But word on the SEO beat is that outbound links are starting to matter. So add links to sites with authority or credibility, like Wikipedia (see what we did there?).

We hope these up-and-coming SEO trends will help you prepare for 2012. Our staff stay on top of all new trends and technology advances. And no matter what year it is, our clients can always count on our Customer Care and Tech Support Staff  for any questions and help with search engine optimization... at no additional cost.

Monday, January 2, 2012

How are you seen and how does it affect your life, relationships, business, job, etc.?

Over the holidays I spent a great deal of time looking at the unemployment situation, and noticed how many people are sending resumes out to just about anyone. What I discovered was the dreaded 4 letter word “Sell”. What is the resume designed to do? Sell! The resume is a vehicle designed to help job seekers sell themselves. This in turn got me thinking… how does this affect me and my business?

In every aspect of our lives, we are salesmen. If single and looking for that perfect partner what does everyone have in common? They become very aware of their looks, how they act, in other words, they are on their best behavior, or we hope they are. We will dress to the nines, we will help others, and we look for like minded people; we are out to sell ourselves and part of that process is being able to “sincerely” describe ourselves when asked. Of course there are acceptations to the rule, but to be successful in anything, and the operative word is successful, we have to be good at “Selling Ourselves”!

This principle applies to every aspect of our lives no matter if we are working for someone or looking for a job, girlfriend, or boyfriend; we are constantly selling. This especially holds true for business owners however it is significantly more complex and magnified.

Not only is the business owner selling themselves, but their products, services, and their entire business. The goal is to ensure the right message is being sent and received by consumers, clients, customers, friends, family, etc. Referrals are important and in today’s viral environment the word can spread fast through social media channels. But caution, it can be a double edge sword. I love to buy but I hate to be sold; and if I hate to be sold so does everyone else yet I will be the first to admit it can be difficult not to come across like a salesman.

So what’s the recommendation? While watching “Pay it Forward” I had an epiphany, all of a sudden I recalled my true passion which is helping people. The focus was never on me but on others. Acquaintances turned into friendships because I listened to them and whenever I could I would help them. I never really gave it much thought, but by helping others, and not asking for anything in return, friendships occurred and when I found myself needing something or having a challenge, all of a sudden I found myself being helped.

There used to be a time in the past where we saw more people helping people. What happened? It seems many more people today have a me, me, me mentality where they believe they are “entitled” and as a result, more and more people rely on others rather than themselves to solve their problem. In order to make things better for ourselves and our nation, we must help others improve their lives. Consider this, in order to:
  1. Get a good job one must sell – themselves as an asset to the company
  2. Find that right person one must – sell themselves as the ideal partner willing to give, not take
  3. Become successful in business one must – be able to provide a solution to a problem or a need.
To go one step further, being an asset in #1 can also be applied to #2 & 3, the same for being the ideal partner and in providing solutions. They can be applied in all three examples. So, how are you seen in the eyes of others, and what are they saying about you, your business, and your life? Cheryl handed me “The Power of Positive Thinking” by Norman Vincent Peale to re-read. I highly recommend everyone read and re-read this powerful and inspirational book. I guarantee it will lift you up and help everyone in their quest for stronger relationships, better job, more successful business, and a more fulfilling life. Go to Proven positive thinking principles show you how to change your thinking and change your life for a free eBook.

You may not think you are in the selling business, but everyone is however, it’s not selling if you're focused on helping someone identify a solution to their problem, challenge, or even need. Helping others not only helps you, it helps our economy and it helps our country. Don’t ask someone else to do it for you.

Saturday, December 24, 2011

Big things come in small packages!

The National Retail Federation's 2011 Holiday Consumer Intentions and Actions survey found that holiday shoppers will spend an average of $155.43 on gift cards this year! As a matter of fact, spending on gift cards and certificates alone are expected to reach $27.8 billion! The NRF found that eight in ten Americans will be giving a gift card to a special someone on their list this year, with respondents indicating they prefer the convenience of purchasing gift cards than actual items.  

And according to the Wall St. Daily "Retailers are also using gift cards to create loyalty with their consumers." 

Did you know... 
Hubspot recently emerged with some refreshing research! 

The experts found that SMBs plan to spend 19 percent of their marketing budgets on social media, while larger businesses plan to spend only 6 percent! Equally noteworthy: SMBs anticipate spending 10 percent of their budgets on blogging, whereas larger companies are only dedicating 3 percent! 

While it's true that 3 percent for larger businesses may be quite a different number from SMBs' 10 percent, the primary message behind this finding is what impressed us most: that SMBs are dedicating a significant portion of their budgets to marketing via social networks and blogs!

Hubspot also provided insight on The Value of Social Media in Gift Selection.  Next time you say, "We don't need social media," take a look at this infographic from MrYouth.com. Two-thirds of respondents said they made a purchase based on an interaction via social media with recommendations leading to a purchase.

The best advice today? I have two:
  1. Add gift cards to your ecommerce catalog so you can capitalize on this tremendous opportunity!
  2. Leverage the social media channels.

Friday, December 16, 2011

How does Your Website Compare

On December 4, 2011, comScorereleased “$6 Billion in ‘Cyber Week’ U.S. Online Spending Sets New Weekly Record as Three Individual Days Surpass $1 Billion Threshold”. Did you get a large or small piece of that action? If you did not, perhaps we might be able to help.

If you were to ask the question “how does my website compare with the competition”, how would you answer that question?
  • It is just as good
  • It is not as good
If it is not as good, can you answer the question why? Another question is how do your customers look at your website? Is it easy to navigate? Are visitors able to get right to the product in order to make the purchase? Is your site getting exposure on different social media channels?

If you are serious about getting more customers and a bigger piece of online consumer purchases, here are some things to consider:
  1. Compare your website with your competition
    - Google your products or service… where are you coming up compared to your competition?
    - Take some time to compare your website with others in your industry or market.
    - Put yourself in the shoes of customers; navigate through their site, now your site; see any difference?
  2. Although you should be concerned to what customers say about your products and services, you should be equally interested in what they think about your website. Connect with your customers by sending out surveys. Use services such as Survey Monkey (www.surveymonkey.com) to get customer input on:
    -  The quality of your product
    -  Customer service satisfaction
    -  Ease of use in navigating through your website
    -  Ease in purchasing products on your website

    Connect with your customers by using Facebook and Twitter
    -  Promote specials
    -  Provide educational information
    -  Stimulate discussions
Interacting with your customers and website viewers provides invaluable information and guidance for optimizing your site and increasing sales. Here is an example of a website evaluation questionnaire:

1.  Please grade our website on the overall content.
      Excellent        Good         Average           Poor           Very Poor            Undecided
2.  Please grade our website on the ease of navigation.
      Excellent        Good         Average           Poor           Very Poor            Undecided
3. Please grade our website on overall look.
      Excellent        Good         Average           Poor           Very Poor            Undecided

Please tell us how much you agree or disagree with the following statements:
4. The vocabulary on our website is appropriate for the intended audience.
      Strongly Disagree         Disagree         Undecided           Agree           Strongly Agree        
5. The illustrations are appropriate.
      Strongly Disagree         Disagree         Undecided           Agree           Strongly Agree        
6. The text is clearly written and easy to understand.
      Strongly Disagree         Disagree         Undecided           Agree           Strongly Agree        
7. There are no grammar or spelling errors.
      Strongly Disagree         Disagree         Undecided           Agree           Strongly Agree        
8. The information on our website is accurate.
      Strongly Disagree         Disagree         Undecided           Agree           Strongly Agree        
9. The information is timely and up-to-date.
      Strongly Disagree         Disagree         Undecided           Agree           Strongly Agree        
10. The information is sufficient for the intended audience.
      Strongly Disagree         Disagree         Undecided           Agree           Strongly Agree        
11. The organization of the site is logical and clear.
      Strongly Disagree         Disagree         Undecided           Agree           Strongly Agree        
12. The user can clearly see where s/he is on the site.
      Strongly Disagree         Disagree         Undecided           Agree           Strongly Agree        
13. The user can easily move through the site to a desired location.
      Strongly Disagree         Disagree         Undecided           Agree           Strongly Agree        
14. The style is consistent throughout the site.
      Strongly Disagree         Disagree         Undecided           Agree           Strongly Agree        
15. Links are current and working.
      Strongly Disagree         Disagree         Undecided           Agree           Strongly Agree        
16. The background colors are pleasing.
      Strongly Disagree         Disagree         Undecided           Agree           Strongly Agree        
17. Visuals enhance rather than detract from the message of the site.
      Strongly Disagree         Disagree         Undecided           Agree           Strongly Agree        
18. The size of the text is easy to read.
      Strongly Disagree         Disagree         Undecided           Agree           Strongly Agree        
19. The site is interesting.
      Strongly Disagree         Disagree         Undecided           Agree           Strongly Agree        
20. What suggestions do you have for improving our site?

Interacting with customers and viewers will keep you on top of your game.

Thursday, December 8, 2011

Have you thought about video for your business?

Five Video fundamentals!
Videos have become an integral site feature for businesses in every industry. Not only do they enhance engagement - they can also boost SEO efforts! This week, we'd like to share five video fundamentals that you use within your business:

  1. Determine what you want the video to accomplish. What are your goals? A video is a great tool to help achieve your objective. One great way is to find out why customers keep coming back, then share that information by creating a video that speaks to why visitors would benefit in becoming your customer. If you do not know what to ask? Read about the 3 Things Your Customers Won’t Tell You … Unless You Ask from Freelance Folder for some ideas.  
  2. The video should tell the product's story! The product should be the primary focus. Do not let any other element of the video steal the show! Focus on the product.
  3. Set the right tone. Videos shouldn't be too formal, but they also shouldn't compromise professionalism. Find a professional in your area who can help you find the right touch. If you need assistance, contact me and I will help you find someone in your area.
  4. Informative videos should predict and answer questions! If particular questions are commonly asked about a product, the video is the perfect vehicle to provide detailed answers!
  5. Think carefully about video placement. The video should be located near the top of an uncluttered Web page. Avoid packing your page with other media when posting a video and place the video in a prominent spot on your site!
Creating and adding videos may be intimidating initially, but we are here to assist business owners in becoming at ease using this indispensable tool, and support is completely included with our Web solution!

Did you know... 
Cyber Monday 2011 was another sweeping success! In fact, comScore reports that it was the heaviest online spending day in history, with $1.25 billion spent. That's a 22 percent jump from Cyber Monday 2010! 



And what about Twitter? Did you know only 10% of small businesses use Twitter? Ask us how we help our clients utilize Twitter... at no extra cost.

If your company did not profit from this year's Cyber Monday, do not wait until next year to be prepared for the big spending day in 2012! Since we offer free demonstrations of websites that are specific to business owners, there is nothing to loose in getting all your questions answered.

Sunday, December 4, 2011

Five fantastic holiday prep tips!


Projections of another profitable eCommerce holiday shopping season continue to pop in our inbox, and this provides an excellent opportunity for you to create value in your business and your solution. So this week we've got five top tips that Small and Medium Businesses can use to get their site primed and ready for a big online shopping blitz!

Here are five fantastic holiday prep tips!
  1. Step up your rich media. Add images and videos to enhance your product catalog. 
  2. Boost your blogging efforts. Blogging provides fresh content to your digital presence, which means sharable content that search engines love. 
  3. Run a cause-related campaign. Research has shown that consumers are more likely to spend on a product or brand if they know their money is going to "do good." In fact, a majority of shoppers are even willing to spend a little extra if it's for a good cause! 
  4. National Free Shipping Day is December 16th. Run a promo and be ready! 
  5. Deploy press releases. Implementing a cause-related campaign? Spotlighting a particular product for the holidays? Adding a seasonal menu item? By sharing press releases via social media or sites like Marketwire, businesses can leverage a unique way to get the word out. (It's a great tool for SEO, too!) 

Did you know... 
This Hot Topic on the holiday spending forecast is from comScore's and projections are bright!

Researchers are anticipating a 15 percent year-over-year increase for ecommerce during the shopping season. And the spree has begun, with $9.7 billion spent online already as of Nov. 20th - that's 14 percent more than the same dates in 2010!

Tuesday, November 22, 2011

All Hail Holly!

Every day, we hear from people who have outstanding customer service experiences with our support team. One of our top priorities is to connect every client and with the most attentive and knowledgeable specialists in the industry. We want them to feel confident that our solution is more than tools and features - it's backed by fantastic people, too!
Today, the spotlight is on superstar Holly A! Here's what folks have been saying about Holly... 
  • "Holly was WONDERFUL!! She was extremely patient and answered ALL of my questions. Additionally, she gave me information on the best web browser to use and helped me download it for free as well as told me how to get my site linked to the major web browsers and how to enter my key words and description. Your staff is usually very good to work with, but Holly has set the bar to a new height. I hope I get to work with her again!"   -Carla M. 
  • "I would rate Holly as an incredible asset to the maWebCenters team! She helped me above and beyond what her duties are and I greatly appreciate the support she provided...Thank you again for the help!!"  -Erik E. 
  • "My overall experience in this case was excellent.  Holly was personable and professional and answered my questions fully. I definitely have a fuller understanding of our solution after talking with her…  Many thanks!" -Carol S. 
We're delighted to hear about your positive experiences, Carla, Erik and Carol! Holly's happy to help, as are all of our other extraordinary Customer Care specialists.
A big "thank you" to everyone for your feedback...it helps us continue to provide the best support possible!
Did you know... 
Are you ready for the big holiday rush? It's right around the corner! According to eMarketer, online retail will see a 16.5 percent increase over the 2010 holiday season. Sales for November and December in the US are expected to hit an impressive $46.7 billion! 
If your online presence is not in a position to capitalize on your share, by simply speaking to us we may be able to provide you with a solution designed to help businesses capitalize on that earning potential. These holiday stats make a compelling case for business owners to seriously evaluate their potential and set an appointment to learn more!